What Happens on a Design Discovery Call?

I’ve noticed that some clients feel a little hesitant to book a discovery call. They worry it’s going to be formal, overwhelming, or some kind of high-pressure sales pitch. But I promise you — it’s none of that. A discovery call is truly the easiest, least intimidating part of the entire process.

It’s simply a chance for us to connect, talk about your project, and see what kind of support would be the best fit.

Time to Connect

This is our chance to get to know each other. I’ll ask a few questions about your home and what you’d love to see change, and you’ll have time to ask me questions too. It’s a two-way conversation so we can both feel out whether we’re the right match. You’re welcome to ask anything — whether it’s about our design process, the way we work, or simply what it’s like to work with a designer if you’ve never gone through the experience before.

Going Over Services and Pricing

During the call, I’ll share the different services I offer — from a simple consultation to whole home interior design & organization — and explain how each one works. I’ll also walk you through the average pricing for each service, so you leave the call with a clear picture of what’s possible.

Every designer is different in their processes and the way they bring a project from start to finish. This is a time for us to share how we do it, and for you to ask any questions you might have.

Clarity

The truth is, you may not know what service is right for you or even what to expect in pricing-and that’s normal and okay. That’s what we are here for. Because we have a wide range of service options, it’s understandable to not know what is the best option for you based on your timeline, budget and needs. If you can share these key details with us on our call, we’ll be able to guide you in the right direction.

Also, sometimes what a client needs goes beyond our specific list of services, and a custom quote is necessary.

Budget

We know the question “what’s your budget?” can actually feel like the “how much money do you have?” and to be honest, we get it! But that’s not it at all.

The reasons we need to know the budget is so that we can guide you in the right direction on services. We also know that it can feel intimidating when you don’t really know what things cost. What does it cost to install wallpaper? What’s the average cost to paint a home of ___square feet. What can we expect to spend on a full-home full of furniture?

Well guess what….we do this every day and we're here to share the average costs for your project, with no judgement of what your budget is.

We also have a handy dandy furniture guide that advises on average furniture costs based on what quality of furniture you’re looking for, and ideally how long you’d like it to last. You can check that out here.

Next Steps if It Feels Right

If the conversation feels like a good fit, the next step could be:

• Booking an in-person home (or commercial) walkthrough, where I see your space and we start mapping out how your specific project would work. Then, we’ll be able to create a formal proposal for services including our estimate for what you’ll spend on furniture, decor, and contractor labor to complete the project.

The deeper dive into style, routines, and lifestyle happens later in the process — once we know what direction we’re taking together.

Why I Do It This Way

Your home is personal, and finding the right designer matters. I want the process to feel comfortable and intentional from the start. The discovery call is simply the first step — a low-pressure way to connect, get clarity, and decide whether moving forward makes sense for you.

Ready to book your design discovery call?